Return and Refund Policy

Thank you for shopping at VUVAMA. We want to ensure your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Conditions for Return

• If the product received is defective or damaged.
• If the product received is not the correct size.
• Please provide photographic or video evidence of the defective or damaged product.

Return Shipping

Return shipping costs are the responsibility of the customer.

Return Address

Please send your item to the following address:

VUVAMA 105 Ho Dac Di, An Cuu, Hue City, Thua Thien Hue, Vietnam

Contact Us

If you have any questions on how to return your item to us, contact us at support@vuvama.com. Please include your order number and details about the product you would like to return.

We are committed to resolving any issues promptly and ensuring your satisfaction with your shopping experience at VUVAMA.